Intelius is one of the most popular background check services. This well-known service says it has so much information, and you can look up anyone. But the question remains; does it really work like this, and is Intelius legit? HeyLocate decided to test it to see if it’s worth the risk and if it’s a risk at all.
So, why would you need Intelius?
Today’s digital age makes it easy to meet anyone online, whether for friendship, dating, or finding housemates. However, ensuring your safety and making informed decisions about the people you interact with is paramount. That’s where a background check service like Intelius comes in.
- Protect yourself from fraudsters
According to the Federal Trade Commission, over 1.1 million people were victims of scams in 2022. Background checks are a preventive measure against fraudsters and people with criminal histories. - Reconnect with lost contacts
You can search for individuals based on their phone number, email address, or social media handles, making it easier to reconnect with long-lost contacts. - Background Check on yourself and others
Before engaging in personal or professional relationships, conducting a background check can provide valuable insights. Reverse people lookup services allow you to gather information about an individual’s employment history, educational background, criminal records, and more. Besides, you can see what the internet knows about you.
Quick Review of Intelius
Our Verdict: Intelius is best for background checks thanks to an up-to-date database of 20 billion records.
Founded: January 2003.
Online Rating: 4.1 stars on Sitejabber, 2.0 stars on Trustpilot, 2.9 stars on Consumer Affairs.
Compatibility: Online website – all devices with an internet connection; Intelius App Android 10+, iOS 14 or later, Mac 11 or later.
App Size: 1.94MB.
Last Update: Nov 03. 2022.
Downloads: $194K+.
Price: Reverse phone lookup – $34.95/mo, People search – $21.13/mo, Address lookup + people search – $34.95/mo.
Trials/Coupons: Reverse phone lookup – $0.95 6-day trial, Address lookup + people search – $0.95 7-day trial.
Refund policy: Call customer support at (888) 245-1655 to request a refund.
What Is Intelius
Intelius is a search engine established in 2003 by Naveen Jain, Niraj Shah, Kevin Marcus, Chandan Chauhan, Ed Petersen, and John Arnold. Naveen Jain, a technology executive and experienced entrepreneur, served as the CEO of Intelius until 2009.
Intelius acquired Bothel on Dec 5, 2006, a Washington-based fingerprinting, background check, and screening company. It also acquired Spock in 2009 and Facebook’s genealogy app, Family Builder, in 2011.
Intelius once operated under the corporate umbrella income before being acquired by HIG Capital, a private equity firm. Intelius acquired Classmates.com in 2015 for $30M.
While Intelius has demonstrated a sustainable business model over the years, it has raised $62M in two funding rounds. The website sees around 9M monthly visits and 3K monthly downloads.
Is Intelius Legit and Safe, or a Scam?
Intelius is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Hence, it does not provide consumer reports. You must not use this site to determine an individual’s eligibility for credit, insurance, employment, housing, or any other purpose covered by the FCRA.
Intelius has thousands of reviews on various independent sites, including Trustpilot, Sitejabber, Consumer Affairs, and Better Business Bureau. Our findings show that Intelius is a legitimate service with genuine services for background checks, reverse phone lookup, reverse address lookup, and reverse email search.
How Does Intelius Work?
Intelius aims to provide a comprehensive background check service for private use. However, it is essential to note that the availability of information may vary for each individual, and Intelius may not always find data in all categories for everyone.
To this end, the available information varies depending on the person’s data accessibility and online presence. The results on your report will depend on the information available in the different categories.
Reverse Phone Lookup
Intelius reverse phone lookup feature helps users gather information about an individual using their phone number. I tried this tool to see what information the tool would turn up.
I entered the target number in the reverse phone lookup search bar, and Intelius turned up a single report of the owner’s name. It had options of revealing the individual’s personal information, contact details, location, social, and a detailed background report.
Personal Information:
- names of the possible owner;
- known aliases;
- other people possibly associated with that phone number;
- related links leading to LinkedIn and Facebook;
- phone number owner history;
- information from Contact Details;
- other possible phone numbers of the owner;
- possible emails;
- information for location;
- location history.
Social Information
Intelius provided me with information on the person’s social media accounts. It included the related URLs, usernames, industries they have worked, and the skills they possess. In addition, it showed the person’s title at their workplace and connections.
With the background search option, Intelius opened personal details, including the person’s full name, birthdate, age, and known aliases. Intelius detailed the person’s jobs, roles, and entire employment history. Traffic and criminal records showed the person was once charged with driving while under the influence.
Other information available from Intelius’s phone lookup included sex offenders in the person’s location, their businesses, finances, licenses, and owned assets. I liked its functionality to uncover pertinent details.
Based on my experience, I found the reverse phone lookup ideal for knowing who called from an unknown number, verifying identity, and the trustworthiness of a new contact.
People Search
I provided the first and last name I wanted to search in the Intelius people search service, and the engine searched public records to furnish me with a comprehensive report. It ranged from the person’s full name to more extensive records search as criminal records.
Intelius background check report with a person’s name gave me the following details.
Comprehensive Personal Information
This section included the person’s full name, age, known aliases, jobs, and possible relatives. The search went beyond a simple Google search or online people search. It also provided the person’s contact details, allowing me to establish reliable communication with the individual.
Location History
Intelius people search produced a location history of the person. It enabled me to get insight into where the individual had resided. Although Intelius can’t track a person’s live location, it showed the full address and possible neighbors.
I could also see the neighbors’ full names, ages, and phone numbers. It also gave me a full report of their background and possible associations.
Social Media Accounts
Intelius people search results included details about the person’s social media accounts. In our increasingly interconnected world, I found this aspect of the search helpful in getting a glimpse into an individual’s online presence, interests, and connections.
I got the person’s Facebook details, like their username and user ID. I could then do a username lookup directly from the website.
Intelius listed other social medial accounts such as Amazon, LinkedIn, Instagram, and Twitter. If I wanted to surprise the person with a gift, I would use Amazon’s wishlist to pick a gift for them. I understood the person’s digital footprint by looking at their social media accounts.
Criminal & Traffic Records
During my testing, Intelius People Search found no criminal or traffic records of the individual I was searching for. However, I could ensure my safety by using this service if there were any criminal records.
Business-Related Data
During my experimenting with it, Intelius showed the person’s finances, assets, licenses, and assets from the name alone. It included the person’s associates, business addresses, and corporate filings. This information would prove helpful when determining a person’s financial stability.
Recorded Sex Offenders
Intelius provided a list of recorded sex offenders in the person’s locality. Thus, I was aware of the potential risks of interacting with the individual in their neighborhood. The best thing is that it had images of the sex offenders. As such, I could take a screenshot and have the images to be wary of in their specific area.
Reverse Address Lookup
You need the person’s full address to use the Intelius reverse address lookup. These include their street address, city, state, and ZIP code. During my testing, I entered my target’s details, which gave me the most comprehensive report I have seen from address lookups. It included a map, residents, ownership history, and crime statistics.
Map
The map gave me a visual of the address I was searching for. It gave me the context of the geographical area, nearby landmarks, and the surrounding area.
Current Residents
Intelius provided me with a list of the people currently residing at the specified address. It gave me their names, the date they were first seen on the property, and the date they were last seen on the property. Based on this information, I determined the occupants of the property and used the information to verify the identity of the people at that address.
Ownership History
During my experimenting with it, Intelius ownership history featured records of past residents of the address. It included when the occupants started occupying the property and when they left. Using this service, I found that I could use the information to know the property’s background and potential risks if I wanted to purchase that property.
Neighbors
By using Intelius reverse address lookup, I found out the people living nearby the address. I could then get a background check report of each individual or use their names to see if they have a criminal record.
If I were living at the property and wanted to know my neighbors, this report would help me know the details of my neighbors without going through different public records. It helped me understand the local community and make informed decisions about the area.
Eviction Records
While I did not find any eviction records associated with the address I was searching for, this feature could help you evaluate the stability of a neighborhood.
Census and Demographics
The census and demographics information included the number of households in the area, the average house value, persons per household, the number of businesses, and the average business annual payroll.
Intelius showed the demographics distribution and age distribution. Based on my experience, this information could be helpful if you want to understand the local community and make an informed decision based on your preferences.
Crime Statistics
In this Intelius review, I also accessed the crime data of the specific location of my address search. I found the FBI’s crime statistics on crimes ranging from aggravated assault to burglary, disorderliness, and DUI. Understanding a neighborhood’s crime statistics contributes to personal safety. I could see myself using this information to decide on a business location.
Sex Offenders
Once again, Intelius showed me the available sex offender records near the address. It showed the sex offender’s name and offense, with the option to open the person’s background report. In addition, there was a last known address of the sex offender, which would help to assess the potential risks of a location and take precautions to ensure personal safety.
Background Check
Intelius background check report is available with the search by name option. It unveiled comprehensive information about an individual. While other background check services only show surface-level information, Intelius gave me details about a person’s contacts, education history, employment records, professional licenses, and locations.
I accessed various data points on the Intelius background check checklist. Apart from the personal information, I uncovered criminal histories, confirmed past addresses, and explored the person’s professional licenses, certifications, and social media presence.
I found Intelius a reliable source of information since I used it to get a Tinder background check report. Thus, I knew who I’d be meeting before going on an online date.
Intelius App & Accessibility
The Intelius app is available on the Google Play Store and Apple Store. It lets you access identity check services on the go, so you don’t have to go to the county clerk to conduct background checks. The app offers similar services to the browser so that you won’t miss out on any feature.
Note that Intelius search services are only available in the US. Thus, it only works with names, phone numbers, and addresses registered in the US.
Intelius Cost
Intelius has different pricing and subscription options for various needs. Reverse phone lookup costs $0.95 for a 6-day trial, and then you’ll be charged a monthly fee of $34.95. Unlimited people search renew every 60 days at $42.25. An address lookup + people search costs $0.95 on a 7-day trial or $34.95 monthly.
You can opt for unlimited searches on the Intelius Premier plan for $19.95. Premier Plus Membership costs $29.95 per month. It includes unlimited searches and one background check per month.
Note that there’s no Intelius free trial. Anyone attempting to offer it is probably a scam.
How to Opt-Out of Intelius
How to cancel Intelius is possible by either calling customer support or canceling your account directly on the Intelius website. You can contact Intelius at (888) 245-1655 to cancel your membership plan.
Alternatively, log in and access your membership settings on the “My Account” option on the Intelius dashboard. Scroll down and choose between “Cancel Subscription” or “Cancel Membership”.
Once you cancel your subscription, Intelius will cancel all upcoming fees associated with your plan. However, Intelius will still charge you for costs associated with already-issued invoices.
If you want your information to be removed from Intelius, turn to their Data Privacy Center on their website. Then, verify your opt-out request by entering your email address. After submitting your opt-out request, you will receive a reference number in your email.
Intelius Customer Service
Intelius customer support is available Monday to Friday from 7.00 am to 4.00 pm PST (10.00 am – 7.00 pm EST). You can call the Intelius cell phone number during operation hours at (877) 564-3253.
The company also receives postal mail at 501 W Broadway St., Suite 800, San Diego, CA 92101. You can also fill out an online form at Intelius website.
Intelius Reviews from Web Users
Intelius has strong reviews online, with most users indicating they are satisfied with the service. Most customers praise the website’s unlimited search option and that it does its job. Users on Sitejabber have given Intelius a 4.1-star rating from 91 reviews, while customers on Consumer Affairs have rated Intelius with 2.9 stars.
Nonetheless, there are some negative Intelius reviews, with most complaints about automatic payments after forgetting to cancel the trial. For this reason, users on Trustpilot have rated Intelius 2.0 stars, and reviewers on Reddit question the terms of service.
Truthfinder Vs. Intelius
Truthfinder and Intelius are both background check services. They allow users to access public records with a person’s in-depth background report. You can search for information using an individual’s name, phone number, address, or email. The main difference between Intelius and Truthfinder is that you will not see bankruptcies and tax liens on Intelius background check reports.
Another difference between Intelius and Truthfinder is that the latter offers a dark web scan that can uncover if a person’s information is being used in the dark web. You can read the full TruthFinder review on HeyLocate blog.
Intelius Pros & Cons
To sum it up:
Pros:
- thorough and up-to-date reports;
- unlimited background searches upon subscription;
- offers trials at a small fee;
- detailed social media reports;
- has an app available for Android and iOS devices.
Cons:
- bills automatically when the trial is over;
- no option to buy a one-time service.
Conclusion
Intelius background check service compiles information from different sources, saving you time and money. I found the reports detailed, accurate, and reliable. I used Intelius to verify identities, determine people’s trustworthiness, and assess properties. You, too, can benefit from Intelius background reports for personal safety and knowing who you are dealing with online.
Try the service today, and you’ll avoid identity theft, fraud, and online scammers.
Frequently Asked Questions (FAQs)
Intelius is not free. The company states that it has to pay for the information it provides and to help keep the website free from ads.
A trial will cost you $0.95 to conduct a people search or reverse phone lookup on Intelius. However, to do extensive searches, you will need a monthly subscription of $34.95 for reverse phone lookups, and people search, $21.13 for people searches, and $34.95 for address lookup and people search.
Searches on Intelius are anonymous. The website does not reveal information about the person being searched or the person doing the search.
Intelius is a legitimate data intelligence company that offers a safe and encrypted website to conduct background checks, name lookups, and reverse phone and address lookups, making it easy to use and safe.
Intelius is an ideal tool if you’re looking for reliable and up-to-date data on persons, properties, and businesses.
It’s not difficult to cancel Intelius. Call customer support at (888) 245-1655 or go to your account settings and choose “Cancel Account” to cancel Intelius.
You can use Intelius from different countries, but it only provides information about people, addresses, and phone numbers registered in the US.
HIG Capital owns Intelius after it bought the company on July 7, 2015.
While Intelius and Truthfinder have similar search categories, they can produce different sets of information.
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